Ask JN Cayman 
Frequently Asked Questions (FAQs)

  • Passport ID or Photo Card Drivers Licence and Proof of Citizenship*
  • Job Letter or Employment Contract/Self Employment Verification
  • Proof of Residential Address – Utility Bill not older than 3 months
  • Completed Address Verification Form
  • Character Reference (2 for Unemployed/Retired)
  • Bank Reference (length of Banking relationship > 3 years); if student, reference from an educational institution attended
  • Customer Information Form duly completed
  • FATCA individual self-certification
  • Minimum opening deposit of CI$150 or USD

To change your address or any other personal information on your account, you may visit our offices with the correct ID, such as passport or driver’s license, utility bills and recent statements that include your address.  

Please contact Mr Andrew Swearing, Loans and Deposit Specialist at 345-926-6736 or via email at for an assessment.

Tel: 345-946-3030

To apply for a JN Cayman debit card, you may visit our offices and complete an application form, which can be returned to a Member Service Representative for processing. Once processed, you can pick up your card in branch.

JN Cayman LIVE is your ultimate ‘home away from home’ financial tool, which enables you to conduct business from anywhere in the world at your leisure, on any device.

The online platform is designed to make life easier for our personal and business customers.

Access to JN Cayman LIVE is available 24 hours a day, seven days a week from multiple devices.

With JN Cayman LIVE you can take care of your financial needs in the comfort of your home.

You can safely view account balances and transactions, and transfer funds within your JN Cayman account or other JN Cayman accounts.

Having opened your JN Cayman USD or KYD account, click here and select JN Cayman LIVE located at the top of your screen.

Click on the tab indicating new users and follow the instructions.

Our ATM cards provide you with access to make deposits, withdrawals and balance enquiries only from our vestibules on island.

Yes. Cheques and/or drafts are accepted and must be made payable to JN Cayman…over the counter or via the ATM

Yes. To apply for a JN Bank account (Jamaica), you may visit our office and speak with a Member Care Representative, who will gladly assist you through the process.

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